Are you the type of person who sends short and direct emails at work? You might want to change up your e-mail game…. because a new study has found that you should never do that!
In the study the researchers found that the one word people hate seeing the most in work emails and other messages is just the word “ok.”
Apparently it conveys that you don’t really care about what’s going on in the email enough to give a full response and are instead “electronically nodding” and moving on.
“OK” isn’t necessarily a bad word to use, but short replies can come off as passive-aggressive and problematic.
The researchers say that normal responses, like a text to a friend/loved one is the appropriate length your work messages should be. If your boss sends you short messages then you can get away with it, but for now just spell out “ok” and say “I understand you.”
